Who can provide palliative care?
PEOLC can be provided in any care location and by a variety of health care providers, community supports, family and friends. All physicians can provide PEOLC. Most PEOLC is provided in the community by family physicians, hence the importance of 24/7 access to PEOLC physician specialists when advice or help is needed.
When is it appropriate to refer to palliative care services?
Referrals can be made when support is required for managing complex palliative needs related to a patient’s life-threatening, life-limiting disease. This support may include:
- symptom assessment and management advice
- supports specific to education for patients, families or health care providers
- help with advanced care planning and goals of care designation orders
- exploring PEOLC options including locations of care
How to refer to palliative care in the province
Access to palliative care specialists on a 24/7 basis was an identified need within the framework. The 24/7 On-Call Provincial Palliative Physician Service provides physicians across Alberta urgent access to 24/7 consult support from an on-call palliative physician specialist via RAAPID (referral, access, advice, placement, information and destination).
Please go here to find more information about how to refer to PEOLC in Alberta, including zone specific information and contacts. Referral information and forms are also in the Alberta Referral Directory. Some zone teams are also available on Calgary’s Specialist Link (www.specialistlink.ca) and Netcare eAdvice.
RAAPID North (for patients north of Red Deer) toll-free 1.800.282.9911 (Canada only); 780.735.0811.
RAAPID South (for patients in and south of Red Deer) toll-free 1.800.661.1700 (Canada only); 403.944.4486.
Please email with questions and/or for additional information.
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